Traway's refund policy is designed to be fair to both our customers and our business. We understand that travel plans can change, and we will do our best to accommodate reasonable refund requests. However, we reserve the right to apply reasonable fees and restrictions to refunds to cover our costs and minimize our losses.
Refunds will be considered on a case-by-case basis, and may be subject to the following conditions:
Refunds will be considered on a case-by-case basis, and may be subject to the following conditions:
Refunds will only be issued for cancellations made before the specified deadline, which will be communicated at the time of booking.
Refunds may be subject to cancellation fees of 15-20% of full amount or full amount depending on the situation, which will be specified at the time of booking.
Refunds may be subject to processing fees, which will be specified at the time of booking.
Refunds may be issued in the form of credit towards future services, rather than cash.
Refunds may be subject to restrictions or limitations, such as a minimum or maximum refund amount, or a requirement to rebook with Traway.
Refunds may not be issued for certain services or products, such as non-refundable airline tickets or hotel reservations.
We reserve the right to modify or update our refund policy at any time, without notice. By using our services, you acknowledge and agree to our refund policy, as well as our terms and conditions and privacy policy.